Hesitate before clicking on a link you were not expecting in a text or email. Then hesitate again.
Be suspicious of hyperlinks with misspellings or URLs that do not match Heritage Bank's domain (ourheritage.bank).
It might be worth a call to your bank to confirm the message is legitimate.
Scammers attempt to rattle you by pushing you to act fast. When you act without thinking, you are more likely to fall for their scams.
Never let someone tell you to act now or risk losing access to your account. Never let someone rush you into a decision involving your bank accounts or other financial assets.
Exercise extreme caution when emailed or texted an attachment from someone claiming to be Heritage Bank. If you did not request the attachment or are expecting an attachment, contact the bank directly.
Even if the caller sounds like a banker and seems familiar with your banking habits, don't be too quick to trust them. If teh conversation veers toward requests for account numbers, login information or your social security number, end communication and contact the bank directly.
Heritage Bank will not contact you with urgent requests to send us money by Zelle, transfer funds through gift cards or use other means to transfer funds from your accounts immediately. Although you might be contacted if there is suspicious activity on your account, you request a call or a banker is just following up, we will not request or demand immediate deposits or request you send us money through unsecure channels.
