Support

Questions about debit cards, credit cards, online banking or operations? Reach out for help.

Online Banking Questions

(859) 869-2999
Call during business hours.

Debit Card Loss or Theft

(844) 853-0195
Call 7 days a week, 24 hours a day.

 

Mastercard® Credit Card: Cardholder Portal

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Online Account Opening Questions

(513) 486-3451
Call during business hours.

Mastercard® Cardholder Loss or Theft

(855) 401-4743
Call 7 days a week, 24 hours a day.

Mastercard® Credit Card Customer Service

(855) 401-4743
Call 7 days a week, 24 hours a day.

Questions About Your Deposits

(859) 869-2999
Call during business hours.

Report Fraud

To call during business hours.
(859) 869-2999 or contact your branch.

 

Mastercard® Credit Card Platinum Benefits & ID Theft Claims

1-800-Mastercard
Call 7 days a week, 24 hours a day.

Questions About Your Loans

(859) 869-2960
Call during business hours.

Order Checks
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Mastercard® Credit Card Application Questions

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Email

Complete Form

Personal Wires

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Routing Number

042102160

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