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Customer Service

 

Here. For You.

Online Banking Questions

Call (859) 493-4301 during business hours.

Report Lost or Stolen Cards

Call 1 (844) 853-0195 anytime.

Order Checks

Call any branch.

Operations

Deposit Operations

Call (859) 363-4823.

Loan Operations

Call (859) 534-0960.

Report Fraud

Call (859) 363-4823 or your local branch to report fraud or any interaction you consider suspect. Do not hesitate to reach out. It’s better to ask about emails, telephone calls, texts or other communications you believe might be fraudulent than regret it later.

Read more about fraud and scams

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IMPORTANT E-MAIL DISCLOSURE:

Sensitive personal and/or account information such as account numbers, passwords, PINs or social security numbers should not be sent via e-mail.

If your inquiry requires immediate attention, contact the bank via telephone or in person during business hours.

E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, request account transfers, or report lost or stolen cards, passwords or PINs.

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