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Contact Us 

Main Office:  1818 Florence Pike, Burlington, KY, 41005, 859-586-9200

Deposit Operations:  859-363-4823

Loan Operations:   859-534-0960

Lost or stolen debit card? Call 1-800-472-3272 anytime.

Online Banking or Bill Pay questions? Call 859-363-4823 weekdays from 9:00 a.m EST to 5:00 p.m. EST.


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Email Us

Heritage Bank recognizes e-mail as a simple and cost effective method of communication. Any messages and/or inquiries needing immediate attention should not be sent via e-mail. Similarly, sensitive personal and/or account information such as account number, passwords, PINs or social security numbers should not be sent via e-mail. If your inquiry requires immediate attention, contact the bank via telephone or in person during normal business hours. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, request account transfers, or report lost or stolen cards, passwords or PINs.

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